Privacy Policy
Last updated: 1 October 2026
DATA CONTROLLER
- Kozy Le Morne is operated by DIGIPERF LTD, Chemin des Campêches, Le Morne
Brabant, Republic of Mauritius.
- For any question about this policy or your personal data, contact us at
booking@le-morne.com or +230 5791 0677.
DATA WE COLLECT
- Booking data: full name, email address, phone number, postal address, country,
accommodation chosen, arrival and departure dates, number of guests and any special request you
send us.
- Payment data: payments are processed by our payment provider. We receive a
transaction reference and its status. We never store your card number.
- Technical data: with your consent, audience measurement data (pages viewed,
approximate region, device type) collected through cookies.
- Browsing this website, checking availability and requesting a quote require no account and no
registration.
WHY WE USE IT
- To fulfil your booking: confirm availability, issue your quote, process payment,
send confirmations and welcome instructions. Legal basis: performance of a contract.
- To answer your enquiries by email, phone or WhatsApp. Legal basis: our legitimate
interest in responding to you.
- To meet accounting and tax obligations in Mauritius. Legal basis: legal
obligation.
- To measure and improve the website. Legal basis: your consent, which you may
withdraw at any time through the cookie banner.
WHO RECEIVES IT
- Payment provider (DPO Pay / 3G Direct Pay) to process your payment securely.
- Booking platforms (Airbnb, Booking.com, Expedia) only when your reservation was
made through them, and solely to keep calendars synchronised.
- Our technical providers (hosting, email delivery, reservation records) acting on
our instructions only.
- AI assistant platforms, where you book through a conversational assistant
connected to our booking service. Only the data needed to create your reservation is exchanged.
- We never sell your personal data, and we never share it for third-party advertising.
HOW LONG WE KEEP IT
- Booking records: for the duration of your stay, then for the legal accounting
retention period.
- Enquiries without a booking: up to 24 months after our last exchange.
- Audience measurement data: up to 14 months.
YOUR RIGHTS
- You may request access to your data, its correction or its deletion, object to a processing
activity, ask for the restriction of processing, or request your data in a portable format.
- Where processing relies on your consent, you may withdraw it at any time. This does not affect
processing carried out beforehand.
- To exercise these rights, write to booking@le-morne.com. We reply within one
month.
- Guests in the European Union may lodge a complaint with their national data protection authority.
Guests in Mauritius may contact the Data Protection Office.
SECURITY AND TRANSFERS
- The website is served over HTTPS, and access to reservation records is restricted to authorised
staff.
- Some of our providers operate outside Mauritius and the European Union. Such transfers are covered
by appropriate safeguards, including the European Commission standard contractual clauses.
COOKIES
- Cookies strictly necessary for the website to work are always active.
- Audience measurement cookies are set only after you accept them in the banner shown on your first
visit. You can change your choice at any time from that banner.